We're Here to Help
Thank you for using Resonare! We're committed to providing you with the best possible experience. Whether you need help with the app, have a question, or want to share your feedback, we'd love to hear from you.
Need Support?
If you're experiencing issues with Resonare or have questions about how to use the app, we're here to help. Our support team aims to respond to all inquiries within 48 hours.
Common Support Topics
- Account issues (login, password reset, profile settings)
- Technical problems (crashes, bugs, performance issues)
- Feature questions (how to use specific app features)
- Privacy and security concerns
- Data export or account deletion requests
- Reporting bugs or technical issues
Email us at: jimmyshultz3@gmail.com
When contacting support, please include:
- A clear description of the issue or question
- Your username (if applicable)
- Steps to reproduce the issue (if reporting a bug)
- Screenshots (if helpful)
Share Your Feedback
Your feedback is invaluable to us! We're constantly working to improve Resonare, and your suggestions help us prioritize what to build next.
We'd Love to Hear About:
- New features you'd like to see
- Improvements to existing features
- Your overall experience with the app
- What you love about Resonare
- What could be better
- Ideas for making the community even better
Send feedback to: jimmyshultz3@gmail.com
Please include "Feedback" in your subject line to help us prioritize your message.
We read every piece of feedback we receive. While we can't respond to every suggestion individually, we take all feedback seriously and use it to guide our development priorities.
Reporting Bugs
Found a bug? We want to know about it! Reporting bugs helps us fix issues quickly and improve the app for everyone.
When reporting a bug, please include:
- What happened: A clear description of the issue
- When it happened: What you were doing when the bug occurred
- Steps to reproduce: Detailed steps so we can reproduce the issue
- Expected behavior: What you expected to happen
- Actual behavior: What actually happened
- Device information: Your device model and iOS version (if applicable)
- Screenshots or screen recordings: Visual evidence is very helpful!
Report bugs to: jimmyshultz3@gmail.com
Please include "Bug Report" in your subject line.
Feature Requests
Have an idea for a new feature? We're always looking for ways to make Resonare better, and your ideas help shape the future of the app.
When suggesting a feature, please tell us:
- What feature you'd like: A clear description of the feature
- Why it would be useful: How it would improve your experience
- How it might work: Your ideas on how the feature could function
- Use cases: When and how you would use this feature
Send feature requests to: jimmyshultz3@gmail.com
Please include "Feature Request" in your subject line.
We review all feature requests and consider them for future updates. While we can't implement every suggestion, we appreciate every idea and use them to understand what matters most to our users.
Building Together
Resonare is built for music lovers, by music lovers. Your input directly influences how we develop and improve the app. We're grateful for every message, suggestion, and bug report you send our way.
Thank you for being part of the Resonare community and for helping us make the app better for everyone!
Get in Touch
Ready to reach out? Send us an email and we'll get back to you as soon as possible.
Email: jimmyshultz3@gmail.com